Shipping policy
Shipping Policy
Thank you for shopping with Vastra Merchandise. We are committed to delivering your order in a safe and timely manner.
Order Processing Time:
All orders are processed within 2–4 business days. Since our products are made to order, processing may take a little longer during high demand periods.
Shipping Time:
After processing, orders are usually delivered within 5–10 business days depending on your location.
Total Delivery Time:
The total delivery time is typically 7–14 business days from the date of order.
Shipping Charges:
Shipping charges are calculated at checkout based on your location and order size. Occasionally, we may offer free shipping promotions.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email so you can track your order.
Delays:
Delivery delays can sometimes occur due to courier issues, weather, or high order volume. We appreciate your patience in such situations.
Incorrect Address:
Please ensure your shipping address is correct. We are not responsible for orders delivered to incorrect addresses provided by customers.
Contact Us:
If you have any questions about your order or shipping, please contact us at:
vastrawear.store@gmail.com
Thank you for shopping with Vastra Merchandise.